As Diablo 3 installers start running today (even though you can install the game, you can't play until midnight PST), a host of issues have cropped up. Most of these can be solved by commonsense troubleshooting techniques, but some others are a bit more evil. We'll keep this post updated throughout the next couple of days with the latest problems and info on how to fix them. We'll also include non-Blizzard sources when appropriate (but in general, Blizzard is pretty on top of all these). For more information on basic troubleshooting of the installation, check out Blizzard's thread with. We've recently become aware that playing Diablo III with the latest Catalyst 12.4 drivers for ATI cards may cause some visual artifacts for specific hardware configurations. This issue affects users of ATI Radeon HD 2400, 2600, 2900, 3400, 3600 and 4500 graphics cards under Windows Vista and Windows 7.
ATI Radeon HD 4600, 4700, 4800, 5000, 6000 and 7000 series products are unaffected, as is Windows XP. Update: ATI has released a Catalyst 12.4a driver hotfix for the affected cards. Please check this link for more information. We became aware of an issue affecting the previously available German and EU English versions of the digital install downloader for Diablo III, which would not download all the necessary files. If you've pre-downloaded the digital version of the game in these languages before 10:00 AM CEST (9:00 AM GMT) on Saturday May 12, you must obtain the new downloaders to be able to install properly once the game is released on May 15.
Any time I open the diablo 3 launcher I get a Launcher and Installer has stopped working from windows message and it closes the launcher. I cannot install because I uninstalled to try and solve this issue and it changed nothing. Getting Diablo 1 Working on Windows 7 Guide Posted By: April 14, 2012 With Diablo 3 just weeks away from release, many of you may be taking a trip down memory lane prior to.
We apologize for the inconvenience, and ask that you please let friends and acquaintances know so they can begin downloading the working installer that's now available. Obtain the new Diablo III digital downloader using the links below 2. Point the download save at the same directory as before The folder in question is your main game data folder. If you have the game downloaded to D: Games Diablo-III-8370-enGB-Installer, please point the download to D: Games.
Do not use the automatically generated folder containing the installation files (i.e. Do not use the directory D: Games Diablo-III-8370-enGB-Installer as this is the one created by the downloader). If you chose the correct directory only around 65MB will need to be downloaded to fix your install, otherwise you'll re-download the entire 7.6GB For more information or help with the installation, check out the Diablo III Pre-Sale Downloader Walkthrough. Whether you repair your previous install or download the entire game again, it's necessary to use this new downloader to install and play the game when it launches. If you try running the Diablo III Setup.exe file and nothing appears to be happening, check to see if the Windows Service for Secondary Logon is enabled. The game requires it and will not run if it's disabled. To check, open Control Panel Administrative Tools Services and scroll down to the Secondary Logon service.
Right click it and select properties. Make sure the Startup Type is NOT set to Disabled. Any other setting is ok. This service being disabled may also cause the system to appear to hang during the 'Updating Setup Files' portion when run.
F you're encountering crashing when launching the game, we ask you to check and see if you have any of the following third party programs running. Mumble. XFire. EVGA Precision. Airfoil by Rogue Amoeba. MSI Afterburner. Dxtory.
RadeonPro. Taksi In some cases, simply updating the program can resolve the issue, but if it continues, we suggest not running these programs at all while launching Diablo III. In almost all cases it has to do with an overlay that the 3rd party programs use that causes the crash. If you guys are seeing a Tome error when installing then there's probably an issue with the downloaded files. These can be incomplete if the downloader wasn't able to finish. As has been mentioned, launching the Diablo 3 downloader and directing it to the same folder as before will allow it to download the installer files again. Please make sure to leave the downloader alone as it works.
When it has finished downloading the files to completion, it will launch the installer on its own. Closing it early can cause this issue to reoccur. This error message generally indicates that the installation files may be corrupted, damaged or incomplete. Please make sure your download has finished before attempting to install the game. Secondly, make sure the installation executable file is in the same folder as all your other Diablo III installation files.
If the problem persists, you may need to delete all the files and restart the download. Your installation folder should not have any files with the.Part extension. If it does, it indicates the downloader was closed prematurely.
Restart the downloader in this case, selecting the same location the 'Diablo-III-8370-enUS-Installer' folder is in, and it will check the existing files and download what's missing. It's important to let the downloader finish on it's own. It will start the 'Diablo III Setup.exe' file when it's done. It can take a while so please be patient.